Though Email Recalling is not very promising, issuing the recall process as soon as possible will increase its success rate. A correct email sent to the wrong person can also put you in big trouble. Not just the email content is needed to be checked, but make sure to cross-check the email to which you are sending the mail. Check the email properly before sendingĪ very common yet most effective way to prevent the use of recalling emails is to send them after properly checking them twice. Based on the aforementioned requirements, diagnose the problem and if it’s fixable, proceed accordingly.Īpart from that, you can also try using the tips mentioned below to improve the situation. If the email recalling is resulting in failure then it is very much possible that any of the above-mentioned criteria are not met. What are the solutions to the failing Outlook Email Recall? AIP is a cloud-based solution that adds confidential labels to the data and content you send via Outlook. If you have enabled Azure Information Protection (AIP) for the email you send, then the recall will fail. Email recalling is only possible via the Outlook app. If you are trying to recall the sent email from any of the other Outlook platforms except the Outlook app, you’ll not be able to do it. Recalling is possible only via the Outlook app If the organization/company you are both working under, has not enabled the Email Recalling feature then there is no chance that you’ll be able to recall any sent email. Email Recalling must be enabled by the Organization The originally sent mail must arrive in the recipient’s inbox. If the email that you’ve sent has automatically been moved to some other folder by the Outlook Rule, instead of the Inbox, then recalling that email will not work. If you or the recipient are using a POP3, IMAP, or account, or are working under different companies/organizations, the recall will not work. Sender and Recipient must be on the same Outlook Exchange Serviceīoth, you and the email recipient are needed to be working under the same Outlook Exchange Service. If the recipient is using some other email client services or Outlook Web Access (OWA) then the recall will not work. In short, the recipient is needed to be using an Outlook Client or a version of the Outlook Client software (e.g. The recipient is also needed to be using outlook 365 or Outlook Exchange Client to read the received emails. Recipient must be using Outlook 365 or Outlook Exchange Client Gmail) as your back-end email server then you’re not qualified for the recall of the sent emails. In case you are using Microsoft Outlook as your Email client but are using a completely different email system (e.g. If you are not using Microsoft Exchange as your Email server then you’ll not be able to recall the sent email. You must be using the Microsoft Exchange Server for email If the recipient is using the Cached Exchange Mode or is working offline, the Outlook Recall Email process will get hindered. While recalling the email, the recipient is required to be logged in and must have an active Outlook Exchange connection. The Outlook Exchange Connection must be Active Instead, the recipient will get a Recall Request that is need to be accepted by him for a successful recall. The opened and read emails are not possible to be recalled automatically. The very first requirement is that the sent email must not be opened by the recipient. Here are the requirements that must be met. The recall message feature is very demanding and asks for a long list of specific requirements to work properly. It requires a lot to work in your favor if you want an email to be recalled successfully. Bottom Line Basic Requirements for the Email Recalling to Work on Outlook
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